Ace 335's Terms & Conditions — Complete & Transparent

These Terms & Conditions apply to the use of the ace 335 website (https://ace335.bet) and mobile application. ace 335 is an internationally licensed online gaming and betting platform operated specifically for users in Bangladesh.

By accessing, browsing, or using any service on the ace 335 platform, you are voluntarily agreeing to these terms and conditions. If you do not agree with any part of these terms, please refrain from using the platform.

Eligibility Terms:

• You must be at least 18 years of age.
• You must register using your real, accurate personal information.
• Each person may operate one account only.
• Users from regions where ace 335's services are prohibited will not be permitted to access the platform.

To open an account at ace 335, you must provide accurate and complete information. Registering with false or incomplete details is strictly prohibited, and any such account may be closed at any time without prior notice.

Information required at registration:

• Full Name (as shown on National ID Card)
• Date of birth (for age verification)
• Active mobile number
• Valid Email Address
• Current Address

KYC Verification:

KYC (Know Your Customer) verification is mandatory before withdrawing ৳10,000 or more at ace 335. You will need to submit one of the following government-issued ID documents:

• National ID Card (NID)
• Passport
• Driving license

Ace 335 may request additional verification documents at any time. Verification is completed within 48 hours of document submission.

Ace 335 supports all major mobile banking and digital payment methods in Bangladesh. All transactions are conducted in Bangladeshi Taka (BDT).

Accepted payment methods:

• bKash — Minimum Deposit ৳100
• Nagad — Minimum Deposit ৳100
• Rocket (DBBL) — Minimum deposit ৳200
• Bank Transfer — Minimum Deposit ৳500

Deposit Rules:

• Deposits are typically credited to your account instantly.
• All deposits must be made using a payment method registered in your own name.
• Deposits through third parties are strictly prohibited.

Withdrawal rules:

• Minimum withdrawal: ৳500
• Maximum daily withdrawal: ৳2,00,000
• Withdrawals are typically processed within 1–4 hours.
• Withdrawals exceeding ৳10,000 will not be processed until KYC verification is complete.
• Withdrawals are generally processed back to the same method used for the original deposit.

Ace 335 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms that must be met. Withdrawals cannot be processed until all bonus requirements have been fulfilled.

Welcome Bonus:

New members receive a 100% bonus on their first deposit (up to ৳5,000). To claim this bonus:

• The first deposit must be a minimum of ৳500.
• Wagering requirement to use bonus: 15x (you must wager 15 times the bonus amount).
• Wagering must be completed within 30 days of receiving the bonus.

General Bonus Terms:

• Each bonus offer can only be used once.
• Multiple bonuses cannot be used simultaneously unless explicitly stated in the offer.
• Ace 335 reserves the right to modify or cancel any bonus offer at any time.
• Bonuses may be forfeited if any suspicious activity is detected on the account.
• Bonuses are available to legal residents of Bangladesh only.

All games and betting activities on ace 335 are transparent and fair. Game outcomes are determined by a certified Random Number Generator (RNG), which is regularly audited by independent third parties.

Sports Betting Rules:

• Minimum bet: ৳20
• Maximum Bet: Set per event (viewable in the app).
• Changed odds during live betting will apply mid-game.
• If an event is cancelled, all bets will be refunded.
• Any bet found to be associated with match-fixing will be declared void.

Casino Game Rules:

• The RTP (Return to Player) for each game is listed on the game page.
• If any bet remains incomplete due to a technical error, ace 335 reserves the right to void that bet.
• Ace 335 reserves the right to void any winnings obtained by exploiting software bugs or errors.

Prohibited activities:

• Placing bets using bots or automated software.
• Placing identical bets across multiple accounts to generate risk-free profits.
• Exploiting game vulnerabilities or system errors.
• Colluding with other players to place fraudulent bets.

Ace 335 is fully committed to responsible gaming. We want every player to enjoy the experience — free from pressure or financial stress. To support this, we offer a range of player protection tools.

Available Protection Tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a limit on how many hours you play in a single session.
• Reality check: You will receive periodic reminders about your playing time and spending.
• Cooling-off period: Take a temporary break for anywhere between 24 hours and 6 weeks.
• Self-exclusion: Self-exclusion periods ranging from 6 months to 5 years are available.

These tools are available free of charge from your account settings. Once self-exclusion is activated, it cannot be reversed before the specified period ends.

Ace 335 takes the security of your personal data seriously. We follow international data protection standards and use 256-bit SSL encryption.

What Information We Collect:

• Name, address & contact details (collected at account creation)
• Identity Verification Documents (KYC Process)
• Transaction History & Gaming Activity
• Device information & IP address (for security purposes)

Purpose of data use:

• Account Management & Service Delivery
• Fraud Prevention & Security
• Legal & Regulatory Compliance
• Customer Support Improvement

Ace 335 never sells your personal information or shares it with unauthorized third parties. For more details, see our Privacy Policy Read.

Ace 335 reserves the right to suspend or permanently close any account without prior notice for any of the following reasons:

• Breach of these terms and conditions
• Opening an account with false information
• Evidence of Account Use by a Minor
• Managing Multiple Accounts
• Bonus abuse or fraudulent activity
• Suspicion of Money Laundering or Terrorist Financing
• Self-Exclusion Request

You may also close your account yourself:

You can request account closure at any time by contacting the support team. It is recommended that you withdraw any remaining balance before the account is closed.

Ace 335 takes every complaint seriously. We believe any issue can be resolved in a friendly and constructive manner.

Steps to File a Complaint:

1. Step One: Submit a complaint directly via live chat or email at support@ace335.bet. We will respond within 24 hours.
2. Step Two: If the issue remains unresolved, the complaint will be escalated to our senior team and a final decision will be communicated within 72 hours.
3. Step Three: If you are not satisfied with ace 335's decision, you may appeal to the relevant licensing authority.

In disputes regarding game outcomes, ace 335's server logs and RNG records shall serve as the definitive evidence.

Ace 335 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will notify you in advance via email or a platform notification.

How Changes Take Effect:

• Minor changes may take effect immediately.
• At least 7 days' notice will be given for any major changes.
• Continued use of the platform after any changes are made will be considered acceptance of the updated terms and conditions.
• The latest version of the terms and conditions will always be available on this page.

To reach us about anything, email ace 335 at: support@ace335.bet